A product is missing from your order? Oops… Firstly, we would like to apologize for this oversight.
Then, please send us on our contact form, a photo of the delivery note (see example below) and specify the reference not received :
Upon receipt of these elements, the customer service will take care of regularizing your situation as soon as possible by finding the missing part.
If your item appears in the "Reste à livrer" column on your delivery note it means that a partial shipment has been made on your order and that the product will be shipped to you very soon.