A product is missing from your order? Firstly, we would like to apologize for this oversight.
Then, please send us a request via our contact form, specifying the product not received.
Upon receipt of these elements, the After Sales Team will take care of your situation as soon as possible by finding the missing part.
Watch out!
It is possible that we have made a partial shipment of your order. Therefore, it is normal that you have not received everything. In order to check this, go to the details of your order in your personal space. If the status of the missing item is "Invoiced", this means that it has not yet been shipped and that it will be shipped soon.